Avoid Confusion by Explaining DHCR-Allowed Appliance Surcharge

Although you’re not required to do so, to avoid confusion and to make it more likely that the tenant will pay the surcharge, it’s a good idea to send the tenant a letter the first time you bill him for the surcharge, explaining that you’re allowed to collect it. Your letter should refer to Supplement No. 2 of Operational Bulletin 2005-1 and you may even want to include a copy of it with the letter.