Don't Delay Issuing Refunds if Rent Overcharges Are Found

If you discover that there are rent overcharges to your tenants, promptly refund the overages so that you can avoid having to pay DHCR-ordered triple damages. In recent decisions, the DHCR denied or revoked triple damages tenants sought for rent overcharges because owners gave tenants rent credits or refunds, plus interest, while the tenants’ complaints were pending.